Last updated: October 19, 2026
These Terms of Service ("Terms") govern your access to and use of SetTuner, operated by CL Music Ventures LLC ("SetTuner," "we," "us," or "our"), a Georgia limited liability company. By creating an account or using SetTuner, you agree to these Terms.
SetTuner is a platform that connects Fans and Performers at live, in-person musical performances. Fans may request songs, from a Performer's chosen repertoire, that they would like the Performer to play during a live concert. Performers review requests and decide, at their sole discretion, which songs to accept and play.
SetTuner is not the Performer, does not control what any Performer chooses to play, and does not guarantee that any specific song will be played. A higher-ranked request may be more likely to be selected, but selection is never guaranteed.
You must create an account to use SetTuner as a Fan or a Performer. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must provide accurate information and keep it up to date.
You must be at least 18 years old, or the age of majority in your jurisdiction, to create a SetTuner account.
When you request a song, a hold for the amount of your request is placed on your payment method. You are not charged at this time.
You are charged for your request only if the Performer accepts it. If the Performer does not accept it, the hold is released and you are not charged.
Each request, and each amount you add to a request, is subject to a minimum of $1 and a maximum of $99. This cap applies each time, not per song or per concert: you may make multiple requests, and add to your request for the same song more than once, each within the $1–$99 range. A single Fan's requests for a single song at a single concert may not total more than $999.
SetTuner retains a 15% platform fee on accepted requests. The remaining amount is paid out to the Performer.
All payments are processed by Stripe. By using SetTuner, you also agree to Stripe's applicable terms governing payment processing.
Performers determine, in advance, which songs are eligible for requests during a concert. During the concert, Performers may accept or decline any request at their sole discretion, regardless of its position on the request list. SetTuner does not require any Performer to play any specific song.
Performers are responsible for receiving payouts through their connected Stripe account and for complying with applicable tax obligations related to payouts they receive.
You agree not to:
We reserve the right to suspend or terminate accounts that violate these Terms.
You are charged only for requests the Performer accepts; anything not accepted is released and not charged. If you believe a charge is incorrect, contact us at business@settuner.com within 30 days of the charge and we will investigate.
If SetTuner determines that a technical or processing error on our part resulted in an incorrect charge, we will refund the affected amount in full. This refund commitment applies to errors in SetTuner's own systems or processing; it does not extend to disputes about a Performer's decision to accept or decline a request, which is at the Performer's sole discretion under Section 4. Requests made more than 30 days after the charge date may not be eligible for a refund under this section.
SetTuner is provided "as is" and "as available." We do not guarantee that the platform will be uninterrupted, error-free, or available at all times. We do not guarantee the conduct of any Performer or Fan, or that any particular song will be played at any concert.
To the fullest extent permitted by law, CL Music Ventures LLC and its officers, employees, and agents will not be liable for any indirect, incidental, special, or consequential damages arising out of your use of SetTuner. Our total liability for any claim arising out of these Terms will not exceed the total amount of fees paid by you to SetTuner in the twelve months preceding the claim.
These Terms are governed by the laws of the State of Georgia, without regard to its conflict-of-laws principles.
We may update these Terms from time to time. Material changes will be reflected by an updated "Last updated" date at the top of this page. Continued use of SetTuner after changes take effect constitutes acceptance of the revised Terms.
CL Music Ventures LLC
Georgia, USA
business@settuner.com