Last updated: [DATE TO BE SET AT PUBLICATION]
SetTuner is operated by CL Music Ventures LLC ("SetTuner," "we," "us," or "our"), a Georgia limited liability company. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
This policy applies to the SetTuner Fan app (iOS), the SetTuner Performer app (iOS), and the SetTuner Performer web portal (settuner.com).
When you create a SetTuner account, we collect your email address and a securely hashed password. We do not store your password in plain text.
When you make a contribution or receive a payout, payment processing is handled entirely by Stripe, our payment processor. SetTuner does not collect or store your full card number, and does not have access to it. Stripe's own privacy policy governs the information it collects directly from you.
We collect limited device information (such as device type and a device identifier) to support app functionality, security, and fraud prevention.
When a Performer creates a concert, they may search for and select the concert venue using Google Maps. If selected, the venue's address is attached to the concert record. Fan participants are associated with the concert they join, along with their song requests and contribution activity for that concert.
We use the information we collect to:
We share information with the following third-party service providers, solely to operate SetTuner:
Stripe — payment processing, including authorization holds and capture of contributions, and payouts to Performers. Stripe maintains its own privacy policy governing payment data.
Supabase — our backend infrastructure provider, hosting our database, authentication system, and real-time leaderboard functionality.
Spotify API — used to retrieve song and artist metadata (such as song titles and album art) displayed within the app. We do not share your account information with Spotify through this integration.
Google Maps — used by Performers to search for and select a concert venue when creating a concert, so that an accurate venue address can be attached to the concert record. Google's own privacy policy governs this lookup.
We do not sell your personal information to third parties.
We retain account information for as long as your account remains active. Concert and contribution records are retained as needed to maintain accurate financial and audit records, including for tax and payment dispute purposes.
You may request to access, correct, or delete your personal information by contacting us at business@settuner.com.
Currently, account deletion is handled by request through this contact address. We are building an in-app account deletion feature; once available, you will also be able to delete your account directly within the app.
If you are a resident of a jurisdiction that grants additional data rights (such as the right to data portability or to opt out of certain processing), contact us and we will respond consistent with applicable law.
SetTuner is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us at business@settuner.com and we will take appropriate steps to remove it.
We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We may update this Privacy Policy from time to time. Material changes will be reflected by an updated "Last updated" date at the top of this page.
CL Music Ventures LLC
Georgia, USA
business@settuner.com